DeLiberation™ Extranet Release 2.0

Developed by ARRAY Development, DeLiberation™ Extranet is a set of highly interactive, easy to use, fast and low-cost online modules that provide vital support for electronic commerce and transactional delivery of administrative services.  DeLiberation™ Extranet is rapidly gaining acceptance in federal government departments and private corporations.  

DeLiberation™ modules include powerful tools for exception management, online help, dispute resolution, peer interaction, online conferencing, electronic collaboration and interactive publishing.   The tools could sustain and support a successful decision-making cycle over an extended time span, helping service vendors to effectively manage, on an individual and group basis, ongoing relations with their clients.

Scott Adams, the creator of Dilbert, has said "...all the groupware and videoconferencing is largely a failure up to this point ... all these things are so technically inadequate..." ( Datamation, July 1996).

He made those comments before DeLiberation™ Extranet offered a functional and simple to use team collaboration service that really produces results! Its principal attractions are flexibility, security and a results-oriented focus.  It can save substantial resources, especially for organizations whose staff and other stakeholders are geographically dispersed.

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DeLiberation™ Extranet Directory Service: Principal Advantages

Today members expect dynamic links to their associations, but the high capital cost of establishing an online system leaves many associations relying on labor-intensive and expensive manual systems.   An advanced membership management service is now available from ARRAY Development as a secure outsourced service, without onsite staff, at a fraction of the cost of an in-house solution.

Managing member relations using Internet would allow your staff to decrease the resources and money for unproductive phone calls, faxing and paper filing.  Using our service, your organization will also be able to move a substantial share of your communications to email and Web, saving on postage and greatly improving information turn around time and accessibility.   Members' satisfaction will also increase, as they can rapidly update data and communicate with you from anywhere in the country or even the world.

• Interactive database registrations service usually strains capabilities of even a large company with a dedicated IT development team.  Many corporations cannot afford the full time technical support required to deal with complex Web and email technologies.

• Transactional outsourcing of database registrations to an ASP also means that you do not have to upgrade hardware and software every 3-6 months, to keep current.  No installation or maintenance is required on your Web server.

• Interactive directory service also necessitates a full-time service analyst to deal with the integrity of every record submitted to the database.  According to industry sources, average administrative cost per each directory change is about $20. With at least 20% of typical member turnover rates per year, it is easy to calculate the price of maintaining your members' directory online.  ARRAY Development includes this important function in the price of its ongoing service.

• Intelligent input forms check the integrity of every input field and guide users in properly filling in their records.  Our data input technologies only sanction posting of records that have been checked and verified for accuracy.  This reduces the likelihood that hackers would input erroneous data.

• Retrieval forms permit precise selection of records based on one or more predefined fields in the database, with minimal or no typing required by the user.

• Your membership lists will always be up-to-date.  As your members are able to update their records online, the likelihood of name or address misspellings is minimal.

• Security is ensured by various means, including password maintenance for record updates and comprehensive email notification capabilities for every change in the record, including record deletion.  At the client's request, database or its segments can be accessible only on corporate intranet or through the open Internet, with or without passwords.  Using optional alternate contact fields, you can also keep track of members who suddenly stop communicating with you.

• Our reasonable service prices start from just $1,000/month; i.e., it would cost you only a fraction of the costs that you would have to incur for a similar service if you were developing, maintaining, and running it in-house.

• ARRAY Development has many complementary services as a part of its DeLiberation™ Extranet offering.  For example, we can make an email list server available to you, maintain a central archive of email contributions, a text search engine, access statistics engine, password monitoring, anonymous postings server, guestbook, interactive feedback forms, questionnaires and surveys.  All such services would drastically reduce the costs of dealing with your members and make your Web site truly interactive.

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Standard DeLiberation Service

It is quite rational to start this service with just several participants, although it can grow really fast, supporting thousands of users within an organization or across the world.