Public Works and Government Services Canada (PWGSC) Contracts Canada initial Web site and Buyer Information Service was designed to provide a critical online registration function and to inform companies on how to do business with the Canadian Federal Government. The goal of this reengineering project was to improve the quality of service and save substantial resources that were previously needed to produce and mail expensive information packages. The Contracts Canada site provides information that vendors need to understand the government's procurement and contracting process. It also makes easier to interactively register vendors and government buyers, gather client feedback and undertake stakeholder consultations. The site was formally evaluated by our government client with several focus groups and it got very high marks for functionality, comprehension, ease of use and the economical use of graphics. |